These Terms and Conditions govern your use of the Crickx platform — including sports betting, arcade games, account management, deposits, and withdrawals. Please read them carefully before creating an account or placing any bets.
A plain-language summary of the most important rules on Crickx. The full terms follow below.
Crickx is strictly for adults. You must be at least 18 years old to register, deposit, bet, or play any game on the platform. Age verification is required during registration and may be requested again at any time.
Each player is permitted one Crickx account only. Duplicate accounts will be closed and any balances may be forfeited. Your account is personal — sharing login credentials or allowing others to use your account is not permitted.
Crickx processes deposits and withdrawals via bKash and Nagad. All transactions must be made from accounts registered in your own name. Third-party payments are not accepted and will result in account suspension.
All bets placed on Crickx are subject to the specific rules for each sport and market. Crickx reserves the right to void bets placed on events affected by errors, technical faults, or suspicious activity.
Crickx provides deposit limits, session reminders, and self-exclusion tools. Players who show signs of problem gambling may have restrictions applied to their account. We take player wellbeing seriously.
Crickx may update these Terms and Conditions at any time. Continued use of the platform after an update constitutes acceptance of the revised terms. We will notify registered players of significant changes via email or app notification.
By accessing or using the Crickx platform — whether through the website at crickx.app, the Crickx mobile application, or any other Crickx service — you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.
These Terms and Conditions form a legally binding agreement between you and Crickx. They apply to all users of the platform, including registered account holders and visitors who browse without registering. If you are using Crickx on behalf of another person or entity, you confirm that you have the authority to bind that person or entity to these terms.
Your continued use of Crickx following any update to these Terms and Conditions constitutes your acceptance of the revised terms. It is your responsibility to check this page periodically for changes.
To use Crickx, you must meet all of the following eligibility requirements at the time of registration and throughout your use of the platform:
Crickx reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals may be held until verification is complete.
To access betting and gaming features on Crickx, you must register for an account. During registration, you are required to provide accurate, complete, and current information including your full name, date of birth, contact details, and preferred payment method.
You are responsible for maintaining the accuracy of your account information. If any of your details change, you must update your account promptly. Providing false or misleading information during registration is a breach of these Terms and Conditions and may result in immediate account closure.
Each individual is permitted to hold only one Crickx account. If you are found to have registered multiple accounts, all duplicate accounts will be closed. Balances held in duplicate accounts may be forfeited, and your primary account may also be subject to review.
You are responsible for keeping your Crickx login credentials confidential. You must not share your username or password with any other person. Crickx will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.
If you suspect that your account has been accessed without your authorisation, you must contact Crickx support immediately at [email protected].
Crickx currently accepts deposits and processes withdrawals via bKash and Nagad. Bank transfer options may also be available. All payment methods are subject to the terms and conditions of the respective payment provider in addition to these Crickx Terms and Conditions.
All bets placed on Crickx are final once confirmed. You are responsible for ensuring the accuracy of your selections before confirming any bet. Crickx will not reverse a confirmed bet due to a player error in selection.
Bets can only be placed when you have sufficient funds in your Crickx wallet. Crickx does not offer credit betting. You cannot bet more than your current wallet balance.
Crickx reserves the right to void any bet in the following circumstances:
Live in-play betting is available on selected markets. Odds during live betting update in real time and may change between the time you initiate a bet and the time it is confirmed. Crickx uses a brief acceptance window for live bets to manage this risk. If odds change significantly during this window, you will be notified and given the option to accept the new odds or cancel the bet.
All arcade games available on Crickx — including fish shooting titles, bingo variants, and slot-style games — use a certified Random Number Generator (RNG) to determine outcomes. Game results are independent of previous rounds and cannot be predicted or influenced by any player action outside of the game mechanics.
Crickx publishes RTP percentages for all arcade games. RTP figures represent the theoretical long-term payout rate and do not guarantee specific results in any individual session. Actual results in any given session may vary significantly from the published RTP.
In the event of a technical malfunction during an arcade game session, the affected round will be voided and any stake placed during that round will be returned to your wallet. Crickx will not honour payouts generated as a result of a software error or system fault.
Bonuses and promotional offers on Crickx are available to eligible registered players. Each promotion has its own specific terms, including minimum deposit requirements, eligible games or markets, wagering requirements, and expiry dates. These specific terms are published alongside each promotion and form part of these Terms and Conditions.
Bonus funds credited to your Crickx account are subject to wagering requirements before they can be withdrawn as cash. The wagering requirement for each bonus is stated clearly in the promotion terms. Until the wagering requirement is met, bonus funds and any winnings generated from bonus funds cannot be withdrawn.
Crickx monitors bonus usage across all accounts. The following activities constitute bonus abuse and will result in forfeiture of the bonus and any associated winnings, and may result in account suspension:
Crickx is committed to promoting responsible gaming across the entire platform. We provide a range of tools to help players manage their activity and stay in control of their spending.
If you feel that your gambling is becoming a problem, we encourage you to use the self-exclusion tool immediately and seek support. Crickx support is available at [email protected]. You can also visit our Responsible Gaming page for more information and guidance.
Crickx staff are trained to identify signs of problem gambling and may proactively reach out to players whose account activity suggests they may need support. In some cases, Crickx may apply account restrictions without a player request if we believe it is in the player's best interest.
The following activities are strictly prohibited on the Crickx platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of funds, and may result in legal action:
Crickx reserves the right to suspend or close any account at any time, with or without prior notice, if we have reason to believe that the account holder has breached these Terms and Conditions, engaged in prohibited conduct, or if we are required to do so by law or regulatory obligation.
During a suspension, you will not be able to log in, deposit, place bets, or request withdrawals. Crickx will investigate the circumstances that led to the suspension and communicate the outcome to you via the email address registered on your account.
You may request to close your Crickx account at any time by contacting [email protected]. Before closure, any remaining balance in your wallet will be processed for withdrawal to your registered payment method, subject to identity verification and any outstanding wagering requirements on bonus funds.
If your account is closed due to a breach of these Terms and Conditions, Crickx reserves the right to forfeit any balance remaining in your wallet, including both deposited funds and winnings, where permitted by applicable law.
Crickx collects and processes personal data in accordance with our Privacy Policy. By registering for a Crickx account, you consent to the collection and use of your personal data as described in the Privacy Policy.
Your personal data is used to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the Crickx platform. We do not sell your personal data to third parties.
Crickx uses industry-standard security measures to protect your personal data, including SSL encryption for all data transmitted between your device and our servers. However, no online platform can guarantee absolute security, and you use Crickx at your own risk in this regard.
To the maximum extent permitted by applicable law, Crickx and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to:
Crickx does not guarantee that the platform will be available at all times or that it will be free from errors or interruptions. We will make reasonable efforts to maintain platform availability but cannot be held liable for periods of downtime caused by maintenance, technical issues, or circumstances beyond our control.
Crickx reserves the right to update or modify these Terms and Conditions at any time. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect your rights or obligations, we will notify registered players via email or in-app notification at least 7 days before the changes take effect.
Your continued use of the Crickx platform after the effective date of any changes constitutes your acceptance of the revised Terms and Conditions. If you do not agree with the revised terms, you must stop using the platform and may request account closure as described in Section 10.
We recommend bookmarking this page and reviewing it periodically to stay informed of any updates. The version of the Terms and Conditions in effect at the time of any dispute will govern that dispute.
If you have any questions about these Terms and Conditions, or if you need to report a concern related to your Crickx account, please contact our support team:
For responsible gaming support, including self-exclusion requests, please visit our Responsible Gaming page or email us directly with the subject line "Responsible Gaming Request".
For privacy-related enquiries, including data access or deletion requests, please refer to our Privacy Policy for the appropriate contact process.
Create your free Crickx account today. Deposit via bKash or Nagad, bet on cricket and football, and explore our full arcade game library — all from one platform built for Bangladesh players.
18+ only. Please play responsibly. Visit Responsible Gaming for support tools and self-exclusion options.