Play Safe Tools Available 24/7

Crickx Responsible Gaming

Betting should be fun — a bit of excitement on a match day, not something that causes stress or financial pressure. At Crickx, we've built a full set of responsible gaming tools so every player in Bangladesh can stay in control, set their own limits, and get help the moment they feel they need it.

18+ Minimum Age to Play
24/7 Support Available
5+ Player Protection Tools
0৳ Cost to Self-Exclude
Our Commitment

Gambling Is Entertainment,
Not a Way to Make Money

Responsible gaming means understanding that every bet carries risk, and that the house always has an edge over the long run. Crickx is built for players who enjoy the thrill of sports betting and arcade games as a form of entertainment — not as a financial strategy or a way to recover losses.

We know that for most Crickx players in Bangladesh, betting is a fun part of watching cricket or football. But we also know that for some people, gambling can become a problem. That's why Crickx has invested in a full suite of responsible gaming tools that are free, easy to use, and available to every registered player at any time.

Whether you want to set a weekly deposit limit, take a short break, or permanently close your account, Crickx makes it straightforward. No waiting periods, no complicated forms — just clear controls that put you in charge of your own experience.

Responsible gaming tools on Crickx are always free to use and take effect immediately when you apply them.
The Golden Rules of Safe Betting
1
Only bet what you can afford to lose

Set a budget before you start and stick to it. Never use money meant for rent, food, or bills to fund your Crickx wallet.

2
Never chase your losses

If you've had a losing session, the worst thing you can do is increase your stakes to try to win it back. Take a break instead.

3
Keep track of time and money

It's easy to lose track of how long you've been playing or how much you've spent. Use Crickx session reminders and deposit limits to stay aware.

4
Don't play when you're upset or stressed

Emotional states can lead to poor decisions. If you're having a rough day, step away from the platform and come back when you're in a better headspace.

5
Balance betting with other activities

Crickx should be one part of your leisure time, not all of it. Make sure you're spending time on other hobbies, family, and social activities too.

Player Protection

Crickx Responsible Gaming Tools

Every tool below is available free of charge to all registered Crickx players. Access them anytime from your account settings.

01 💰
Deposit Limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, Crickx will block further deposits until the period resets. Reducing your limit takes effect immediately. Increasing it requires a 24-hour cooling-off period to prevent impulsive decisions.

02 ⏱️
Session Time Limits

Set a maximum session duration so Crickx automatically logs you out after a specified period of continuous play. This helps prevent the kind of extended sessions where time slips away and spending escalates without you noticing.

03 🔔
Reality Checks

Enable periodic on-screen notifications that show you how long you've been playing and your net win or loss position for the session. Reality checks are a simple but powerful way to stay aware of your activity without interrupting your experience.

04 🛑
Loss Limits

Set a maximum loss amount per day, week, or month. When your losses reach the limit you've set, Crickx will prevent further betting until the period resets. This is one of the most effective tools for keeping your spending within a budget you're comfortable with.

05 📅
Take a Break

Need a short pause? Use the Take a Break feature to suspend your Crickx account for a set period — 24 hours, 7 days, or 30 days. During this time you won't be able to log in, deposit, or place bets. Your account and balance are preserved and you can return when the break ends.

06 🔒
Self-Exclusion

If you feel your gambling is becoming a serious problem, self-exclusion lets you close your Crickx account for a minimum of 6 months or permanently. During self-exclusion, your account is fully suspended and you cannot register a new account. Any remaining balance will be returned to you.

To activate any of these tools, log in to your Crickx account and go to Account Settings > Responsible Gaming. You can also contact our support team at [email protected] and we'll apply the tool for you immediately.
Why It Matters

How Crickx Keeps You Safe

Beyond the tools you control yourself, Crickx has built-in safeguards that protect every player on the platform.

Strict Age Verification

Every Crickx account goes through age verification before a player can deposit or bet. We use identity document checks to confirm that no one under 18 can access the platform. This is non-negotiable and applies to every registration.

Unusual Activity Monitoring

Crickx monitors player accounts for patterns that may indicate problem gambling — such as rapid increases in deposit frequency, extended sessions, or repeated loss-chasing behaviour. Our team may reach out proactively if we spot concerning patterns.

Trained Support Team

Our Crickx support team is trained to handle responsible gaming conversations with care and without judgment. If you reach out about a gambling concern, you'll be treated with respect and connected to the right tools or resources immediately.

Marketing Opt-Out

Players who have activated self-exclusion or a Take a Break period are automatically removed from all Crickx promotional communications. We won't send you bonus offers or betting prompts while your account is suspended.

Wallet Balance Transparency

Your Crickx wallet always shows your current balance, recent transactions, and deposit history in real time. There are no hidden fees or confusing balance displays — what you see is exactly what you have.

Secure Account Controls

All responsible gaming settings on Crickx are protected by your account password. No one else can change your limits or remove your self-exclusion. Your protection settings are yours alone to manage.

Know the Signs

Warning Signs of Problem Gambling

Problem gambling doesn't always look obvious. It can creep up gradually, and many people don't realise there's an issue until it's already affecting their finances, relationships, or mental health. Knowing the warning signs is the first step to getting back in control.

If you recognise any of the signs below in yourself — or in someone you know — please don't ignore them. Crickx is here to help, and reaching out is always the right move. Contact our support team at [email protected] and we'll respond with care and without judgment.

If you are in immediate financial distress as a result of gambling, please contact our support team right away. We can apply account restrictions immediately and help you take the next step.

Spending more money on betting than you originally planned, or increasing your stakes to chase the same level of excitement.

Returning to bet again shortly after a loss, trying to win back what you've lost rather than accepting the result and moving on.

Spending more time on the Crickx platform than you intended, losing track of hours during a session without realising it.

Hiding your betting activity from family or friends, or feeling defensive or secretive when someone asks about your gambling habits.

Feeling anxious, irritable, or restless when you're not able to bet, or using gambling as a way to escape stress or negative emotions.

Borrowing money, selling possessions, or neglecting essential expenses like rent or food in order to fund your betting activity.

Self-Assessment

Is Your Gambling Still Under Control?

Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use one of Crickx's responsible gaming tools or speak to our support team.

Q1

Have you ever bet more money than you could comfortably afford to lose in a single session?

Q2

Have you ever gone back to bet again the same day after losing, trying to recover your losses?

Q3

Have you ever felt the need to keep your betting activity secret from people close to you?

Q4

Has gambling ever caused you to neglect work, family responsibilities, or other important commitments?

Q5

Have you ever borrowed money or sold something to fund your betting, or to pay off gambling-related debts?

Q6

Do you find yourself thinking about betting frequently when you're not on the platform, or feeling restless when you can't play?

If any of these questions gave you pause, that's okay — recognising it is the first step. Contact Crickx support at [email protected] or activate a responsible gaming tool from your account settings right now.
Step by Step

How to Activate Your Protection Tools

Setting up responsible gaming controls on Crickx takes less than two minutes. Here's how.

1
Log in to your Crickx account

Visit crickx.app and sign in with your registered email and password. If you haven't registered yet, creating an account takes under a minute.

2
Go to Account Settings

Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.

3
Select Responsible Gaming

In the Account Settings menu, find the "Responsible Gaming" section. All available tools — deposit limits, session limits, reality checks, loss limits, Take a Break, and self-exclusion — are listed here.

4
Choose and apply your tool

Select the tool you want to use, enter your preferred settings (such as a limit amount or break duration), and confirm. Most tools take effect immediately.

5
Contact support if you need help

If you'd prefer to have a Crickx team member apply a tool for you, or if you want to discuss your situation confidentially, email [email protected] and we'll take care of it right away.

Play Responsibly

Enjoy Crickx the Right Way

Crickx is at its best when it's fun. Register today, set your limits from day one, and enjoy cricket betting, football odds, and arcade games with the confidence that you're always in control of your experience.

18+ only. Gambling can be addictive — please play responsibly. For support, email [email protected]. View our Privacy Policy and Terms and Conditions.